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Purchase policy and data protection

DWIA Data Protection Policy

It is DWIA alone who is responsible for collecting and processing personal data from DWIA’s websites, member companies and their employees, recipients of DWIA newsletters and/or direct mail, suppliers to DWIA, business partners, etc. (in the following stakeholders). 
 
As of 25 May 2018, the EU General Data Protection Regulation (GDPR) has come into effect. DWIA is – both before and after 25 May 2018 – loyal and caring in protecting and processing data and information on stakeholders as required from the rules in force. 
 
DWIA therefore is also GDPR compliant, and as stakeholder you have the following rights (list not exclusive):
 
  • Right to request insight, correction, transfer, anonymization, or deletion of personal data.
  • Right to revoke previously registered permissions for DWIA to e.g. send newsletters and direct mails.
  • Right to obtain a summary in structured form of your personal data collected by DWIA.

Participation in DWIA events/activities
When participating in DWIA events and/or activities, DWIA reserves the right to register and process data on each participant, such as name, company, email, position, and other relevant information. DWIA also reserves the right to use photos taken at events for news articles, publications and marketing related material both in print and digital.
 
Member companies of DWIA and their employees
DWIA reserves the right to register and process data on member companies and their employees in regard to the companies’ membership of DWIA and send information with relevance to their membership. This is done to ensure the best possible service to all persons with access to DWIA’s services.
 
DWIA also reserves the right to store relevant data on companies with previous membership in DWIA and send them information in relevance to membership and/or DWIA activities for a period of up to 2 years. 

Protection of personal data
DWIA does not share personal data with third parties, nor use IT systems that are not compliant with current data protection laws.
 
Enquiries and/or objections to the above must be directed to the DWIA secretariat on [email protected].
 

DWIA Purchase Policy

1. Ordering
All orders via the Internet take place by filling out Eventbuizz ApS’ online order form with all relevant information.
 
For orders paid by electronic means - for example with Danish credit card or other credit card - the booking is automatically confirmed by the customer, and the customer will immediately come to a page with confirmation.
 
2. Prices
Unless otherwise noted, all prices incl. 25% Danish VAT and are subject to: price increases, exchange rate changes, force majeure, tax changes, sold out and typographical errors. Prices are valid for all countries. The Danish Wind Industry Association’s Danish (DWIA) VAT (CVR) no. is 10401488
 
3. Delivery
Once you have bought your ticket, you will receive your ticket by e-mail as soon as possible. If you have not received the email with the tickets within 24 hours after completing the purchase, you can do the following:
  • Determine whether you have stated the correct email address upon ordering
  • Check that the ticket purchase is completed
  • Check whether you have a spam filter that stops the receipt of the email
If you still have not received the confirmation email, call the event organizer, DWIA, on +45 3373 0330 or send an email to [email protected]
 
4. Return / cancellation
Cancellation must be done through Eventbuizz online registration site or by contacting DWIA. 
 
If cancellation is notified to DWIA no later than 10 days before the event, the full amount paid will be refunded. You must send an e-mail to [email protected] with your payment transaction number or your order number. Later cancellation will not be entitled to reimbursement.
 
DWIA reserves the right to cancel the event and will then refund the full amount paid. In this case, DWIA cannot be held responsible for other costs that the participant may have had in connection to the event.
 
5. Service Fees
Eventbuizz ApS will not charge you a fee to use this service. However, other taxes or costs may apply to your use of the service which is imposed by third parties. For example, you agree and understand that the financial institution that issues your funding instrument may charge you a fee in connection with the debiting or charging of the funding instrument resulting from the funding transaction. You should consult the terms and conditions governing your funding instrument for more information about any such fees. 
 
6. Loss
If you have lost your ticket, you can contact DWIA on +45 3373 0330 or send an email to [email protected], and receive a new copy of your ticket.
 
7. Payment card
Any fees applying to the use of Danish or international credit cards will be held by DWIA and thus not added to the price of any given event. 

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Danish Wind Industry Association

Vodroffsvej 59
DK-1900 Frederiksberg

Tel: +45 3373 0330
E-mail:

Dwarf